VSOL provides top-notch services while strictly adhering to international standards. We remain in the public eye as experts in “the next big technologies”. VSOL will provide you with a creative environment with an emphasis on B2B services, where you will have the opportunity to foster your abilities and learn about various technologies to advance your career.

Responsibilities:

• Provide and resolve IT service-related issues efficiently and in compliance with company procedures and policies.
• Collaborate with the Operations team to proactively prevent and swiftly address widespread issues impacting IT services.
• Innovate and improve IT services to enhance service quality and user productivity.
• Deploy solutions enabling the IT Helpdesk team to achieve their assigned work goals effectively.
• Contribute to the implementation and transition of major IT infrastructure projects.
• Oversee Helpdesk teams in various offices, both domestic and international.